COVID – 19 (Coronavirus) Precautions
As of July 6, 2020, License Division offices will be open for in-person visits in limited circumstances; however, unscheduled, walk-in visits remain unavailable for the time being.
All in-person visits must be requested in advance by email and approved by License Division. A listing of our email addresses is on the Contact Us page of this website.
You will receive a response to any such request by email. Most issues can be resolved by email, without an in-office visit.
Since, January, 2018, all firearm license applications, including renewals, must be submitted on-line. If you require assistance completing your on-line application, please notify us by email and will assist you as necessary. See Contact Us page for appropriate email address.
For replacement of lost, stolen, or mutilated licenses, handgun purchase authorizations, handgun inspections, and/or address change requests, please email DG_LIC-Issuing-PurchaseOrders@nypd.org
For any other questions or concerns, please send us an email. See Contact Us list for appropriate email address.
Please note: New applicants who have submitted their application on-line do not need to contact License Division to schedule a visit for fingerprinting. License Division will contact you to schedule your fingerprinting.
Safety Requirements for In-Person Transactions
- Only the applicant/licensee will be allowed into License Division facilities (and only on a scheduled basis; no walk-ins). Exception: Attorneys will be permitted access to License Division offices, but only to represent a licensee at a hearing.
- All visitors must wear a face covering that covers their mouth and nose at all times and maintain a six (6) foot distance from others to the extent possible. Permissible face coverings include cloth coverings, surgical masks, and N-95 respirators. Visitors must permit their temperature to be taken upon request prior to entering the facility. Visitors must also comply with any other local, state, or federal requirements concerning Personal Protective Equipment (PPE).
Pursuant to Mayoral Executive Order, all licenses/permits that expired on or after March 7, 2020 will remain active while the mayoral order remains in effect. In order to avoid longer processing times whenever the mayoral order expires, we recommend that you submit your renewal application as scheduled, especially since renewal application are submitted on-line and you can receive your license by mail.